Visit any of our 2 great locations:

1225 W Main St.

Mesa, AZ 85201

(480) 977-6888

Customer Support

Open 7 Days a Week

MON- SUN: 6AM- 11PM

Laundry Attendant

Full Time & Part Time Position

Job Description

This position is responsible for daily tasks as outlined in The Wash Clinic Laundromat Manual and assigned by management.

Job Summary:
The Wash Clinic Laundromat Laundry Attendant is a team member responsible to deliver enriching experiences for our customers. The Wash Clinic Laundromat Laundry Attendant will report to the Assistant Manager. We want someone who is excited to have a steady, well-paying job and enjoys coming to work to have the chance to positively impact someone’s day positively on a regular basis.

Responsibilities

The Wash Clinic Laundromat Laundry Attendant is responsible for:

  • Being a team player working towards maintaining a high-energy, detailed-oriented, positive environment for the customers and team, while handling a wide range of duties– often at the same time;
  • Working independently and as a team member to provide excellent customer service by welcoming customers and addressing their questions/issues with attention to details and relationship-building;
  • Ensuring completion of daily tasks of cleaning and store preparation, both as a team member and in an independent setting, while also maintaining a pristine facility throughout the day;
  • Following safety and protocol execution;
  • Ensuring Safety and Security of team and customers;
  • Ensuring overall store cleanliness at all times;
  • Ensuring routine machine maintenance tasks and cleaning is conducted;
  • Delivering outstanding customer service and experiences;
  • Achieving store review scores targets;
  • Complying with dress code policy for employees;
  • Complying with Company Policies and Procedures;
  • Complying with the policy of personal phone use during working hours;
  • Ensuring the business phone is answered in a cheerful professional manner without delay;
  • Assisting Management as needed with special projects;

In addition, the Laundry Attendant will also be responsible to:

  • Greet and assist The Wash Clinic Laundromat customers in a friendly manner;
  • Handle situations with the best interest of both the Customer and Company in mind;
  • Assist customers while they are in the store with excellent customer service;
  • Process the Washing, Drying, and Folding of laundry for customer and commercial accounts;
  • Create a positive atmosphere for laundromat customers and provide assistance as needed; 
  • Sweep, mop & dust store facilities;
  • Clean washers/dryers inside and out;
  • To work well with others and help teach customers how to use card-operated laundry machines.

Qualifications

  • Bilingual Preferred, must be able to communicate with our Customers. (English/Spanish)
  • Must be able to E-Verify;
  • Must pass drug / background checks;
  • Ability to carry laundry bags weighing up to 40 lbs.
  • Willingness to engage in interpersonal conflict resolution and accountability;
  • Commitment to a culture of service, values, collaboration, and fun;
  • Have reliable form of transportation and communication.

Experience

  • Experience preferred but not a must. We will train the right person!
  • Education: High School or Equivalent OR equivalent experience;

Benefits

  • Better than industry pay commensurate with experience and qualifications, chance to increase pay based on performance and targets, overtime opportunity, weekly laundry credit, one week’s paid leave, some holidays.

The Wash Clinic Laundromat

(480) 977-6888

info@wash-clinic.com